Description

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what is Kore.ai?

Kore.ai is a company specializing in conversational AI and generative AI technology. They offer a platform and solutions that help businesses build and deploy chatbots and virtual assistants for various purposes, like customer service, employee support, and online retail. 

What they offer:

• Conversational AI platform: This platform allows businesses to design, build, and manage chatbots for various channels, including websites, messaging apps, and voice assistants. It offers features like no-code development, pre-built templates, and integrations with existing systems.
• Generative AI solutions: Kore.ai uses generative AI technology to create chatbots that can understand complex questions, generate human-like text, and personalize interactions.
• Industry-specific solutions: They offer pre-built solutions for specific industries like banking, retail, and HR, allowing businesses to quickly deploy chatbots tailored to their needs.

Key features:

• Easy-to-use platform: No coding required, making it accessible even for non-technical users.
• Multi-channel deployment: Chatbots can be deployed across various channels like websites, apps, and messaging platforms.
• Integrations: Integrates with existing systems like CRM, ERP, and knowledge bases.
• AI-powered capabilities: Chatbots can understand complex questions, generate human-like text, and personalize interactions.
• Industry-specific solutions: Tailored solutions for specific industries like banking, retail, and HR.

Benefits for businesses:

• Improved customer service: Chatbots can handle basic inquiries and resolve issues 24/7, reducing wait times and improving customer satisfaction.
• Reduced costs: Chatbots can automate tasks that would otherwise require human agents, saving businesses time and money.
• Increased sales: Chatbots can answer customer questions about products and services, potentially leading to more sales.
• Improved employee productivity: Chatbots can answer employee questions and handle basic tasks, freeing up employees to focus on more complex work.

Overall, Kore.ai is a leading player in the conversational AI and generative AI space, offering businesses a platform and solutions to build and deploy chatbots that can improve customer service, reduce costs, and increase sales.

pricing

Kore.ai offers several pricing models, which can be confusing at first glance. Here’s a breakdown of their main offerings:

1. XO Platform:

• This platform is free to use for building and testing your bot.
• However, you’ll be charged 20¢ per conversation when your bot goes live.
• There’s also a Standard support plan available for $1,000 per month.

2. SearchAssist:

• This add-on provides AI-powered search and recommendations for your bot.
• Pricing is not publicly available, so you’ll need to contact Kore.ai for a quote.

3. Custom Enterprise Solutions:

• If you need more advanced features or integrations, Kore.ai offers custom solutions with custom pricing.

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