Tiledesk is a conversational automation platform that allows businesses to create and deploy AI-powered conversations across various channels such as Web, Whatsapp, Facebook, and more 

Key Features

1. Conversational Automation: Tiledesk allows businesses to automate customer interactions through conversational AI. This eliminates the need for human agents, thereby enhancing customer service efficiency and satisfaction .

2. Design and Prototype AI-powered Conversations: Tiledesk’s visual flow builder makes it easy for businesses to design and prototype their AI-powered conversations. This is beneficial for businesses that want to customize their customer engagement experience .

3. Knowledge Base Integration: Tiledesk integrates with Knowledge Base technologies to provide customers with accurate and natural responses. This feature is beneficial for businesses that want to equip their chatbots with extensive knowledge bases .

4. Product Cards: Tiledesk’s product card chatbot template allows businesses to showcase pre-set products with extensive details. This can be a powerful tool for e-commerce businesses that want to increase demo requests or promote special offers .

5. Lead Generation Chatbot Template: Tiledesk’s lead generation chatbot template helps businesses promote special offers and collect customer details in return. This can be a highly effective way for businesses to generate leads and increase sales .

How to Use it?

• Sign up: Visit the Tiledesk website and click on the ‘Sign up’ button .
• Choose your plan: Select a suitable plan based on your business needs .
• Start designing your chatbot: Use Tiledesk’s visual flow builder to design your AI-powered conversations .
• Integrate with your knowledge base: If you have a knowledge base, connect it with your chatbot for a more accurate and natural response .
• Use pre-built templates: If you’re starting with chatbots, use the product cards or lead generation chatbot templates .

Tiledesk offers a 14-day free trial, allowing you to experience all its features and decide whether it’s the right solution for your business . Overall, Tiledesk is a comprehensive conversational automation platform that can help businesses enhance their customer engagement strategies .

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